Cookies Policy
This Cookies Policy explains how Pristine Pattaya (“we”, “us”, “our”) uses cookies and similar technologies on our website, [website address]. It should be read with our Privacy Policy, which explains how we handle your personal data under Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
What are cookies?
Cookies are small text files placed on your device (computer, phone or tablet) when you visit a website. They help the site work properly, remember your preferences and give us information about how the site is used. Similar technologies, such as pixels, local storage and tags, work in much the same way, and we refer to all of them as “cookies” in this policy.
Types of cookies we use
Strictly necessary cookies
These are essential for the website to function, for example to keep the site secure, load pages correctly and remember your cookie choices. They cannot be switched off in our systems, and they do not need your consent.
Functional cookies
These remember choices you make, such as your language or details you enter in a contact or booking form, so the site works more smoothly for you.
Analytics and performance cookies
These help us understand how visitors use our website, for example which pages are most popular and how people find us. The information is collected in a combined form and helps us improve the site. We use these only with your consent.
Marketing and advertising cookies
If we use them, these cookies help show you relevant ads about our services on other websites and measure how well our campaigns work. We use these only with your consent.
How long cookies last
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Session cookies are deleted when you close your browser.
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Persistent cookies stay on your device for a set period or until you delete them. Most of ours last between [a few days and 24 months].
Third-party cookies
Some cookies are set by third parties, such as analytics or advertising providers, when you visit our site. We do not control these cookies, and their use is governed by the privacy policies of those providers. Some of these providers may store data on servers outside Thailand. Where this happens, we take reasonable steps to make sure your data is protected.
Your choices and consent
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When you first visit our website, you will see a cookie banner where you can accept, decline or choose which types of non-essential cookies to allow.
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You can change or withdraw your consent at any time through the cookie settings link on our website [in the footer].
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You can also control cookies through your browser. Most browsers let you view, block or delete cookies in their settings. Please note that blocking all cookies may stop parts of the website from working properly.
Browser help pages:
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Google Chrome: Settings > Privacy and security > Cookies
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Safari: Settings > Privacy
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Microsoft Edge: Settings > Cookies and site permissions
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Mozilla Firefox: Settings > Privacy & Security
Your rights
Your rights regarding personal data collected through cookies, including access, correction, deletion and withdrawal of consent, are described in our Privacy Policy. To exercise them, contact us using the details below.
Changes to this policy
We may update this Cookies Policy from time to time, for example when we add new tools or when the law changes. The latest version will always be posted on our website with the “Last updated” date.
Health and safety
Both parties will take reasonable steps to keep the workplace safe. If you or anyone at the property has a contagious illness, please tell us before the visit so we can reschedule or take precautions. We may refuse service where there is a real risk to our staff’s health and safety.
Confidentiality and privacy
Our team respects your privacy and keeps information about you and your property confidential. We handle your personal data as set out in our Privacy Policy, available on our website.
Photos
We may take photos before and after a clean to record the condition of the property and to handle any complaints. We will not use identifiable images of your property or belongings for marketing without your permission.
Force majeure
We are not responsible for delays or failure to perform our services caused by events beyond our reasonable control, including natural disasters, severe weather, flooding, power or water outages, government restrictions, fire, civil disturbance or public health emergencies. We will work with you to reschedule as soon as practical.
Ending a regular service
For ongoing services, either party may end the arrangement by giving at least [7 / 14 / 30] days’ written notice. Fees for services already carried out remain payable. Commercial contracts may include different notice terms.
Changes to these Terms
We may update these Terms from time to time. The current version will always be on our website with the “Last updated” date. For existing clients, changes apply from your next booking after the update.
Governing law and disputes
These Terms are governed by the laws of the Kingdom of Thailand. We will try to resolve any dispute through good-faith discussion first. If it cannot be resolved, the dispute will be submitted to the courts of [Pattaya / Chon Buri], Thailand.